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    Privacy policy

    The Nel ASA online store is operated by IDÉ House of Brands. The store is set up so that you can buy profile products and textiles profiled with the Nel logo.

    Responsible
    The online store is operated by a team at IDÉ House of Brands which is available via e-mail at eivind.landsnes@idegroup.no or by phone: +47 911 37 246 during office hours Monday - Friday at 08:00 - 16:00.

    IDÉ House of Brands AS
    Dyrløkkeveien 19
    1448 Drøbak
    Org. No. NO 942 425 945

    All our data is processed by Ateles Consulting AB

     

    Personal information
    IDÉ House of Brands collects the information you voluntarily give us when you use the service, for example when you register as a customer in the Nel ASA online store. The information you provide to us is necessary for us to manage your customer relationship, and you can not complete an account and/or a purchase without providing the following information:

    For account creation we ask for: E-mail address, First name and Last name.

    To complete a purchase, we ask for: Delivery address and telephone number.

    Other information
    Certain information is collected by most browsers or your device automatically. This includes: IP address, device, language, and which browser you are using. We also operate with cookies, where a session-ID is stored that is necessary for us for the online store to work. You can f.ex add items to the shopping cart, log off and return to the same shopping cart the next time you log in.

    How long do we store your information?
    IDÉ House of Brands AS will retain information that you have provided to us for as long as is necessary for the purposes stated in the terms of purchase of the service. IDÉ House of Brands AS will delete the personal information when IDÉ House of Brands AS has handled your inquiry, fulfilled an agreement, or when IDÉ's legal obligation has been fulfilled, or when you withdraw your consent by contacting us as explained below. If you have not been a paying customer in the Nel ASA online store in the last two years, all your personal information and account in the online store that is registered with us will be deleted. Exceptions for deletion are for IDÉ House of Brands AS to be able to fulfill legal obligations such as for accounting reasons.

    Contact Us
    Please contact us if you have questions or comments about our privacy statement, terms of purchase or have other questions related to the service.

    Email: eivind.landsnes@idegroup.no
    Phone: +47 911 37 246 

    We help you to access, have your information handed over, corrected or deleted.