Privacy policy
The Nel ASA online store is operated by IDÉ House of Brands. The store is set up so that you can buy promotional products and textiles branded with the Nel logo and slogans.
Responsible
The online store is operated by a team at IDÉ House of Brands which is available via e-mail at eivind.landsnes@idegroup.no or by phone: +47 911 37 246 during office hours Monday - Friday at 08:00 - 16:00.
IDÉ House of Brands AS
Dyrløkkeveien 19
1448 Drøbak
Org. No. NO 942 425 945
All our data is handled by Convert Group AS
Personal information
IDÉ House of Brands collects the information you voluntarily give us when you use the service, for example when you register as a customer in the Nel ASA online store. The information you provide to us is necessary for us to manage your customer relationship, and you can not complete an account and/or a purchase without providing the following information:
For account creation we ask for: E-mail address, First name and Last name.
To complete a purchase, we ask for: Delivery address and telephone number.
Other information
Certain information is collected by most browsers or your device automatically. This includes: IP address, device, language, and which browser you are using. We also operate with cookies, where a session-ID is stored that is necessary for us for the online store to work. You can f.ex add items to the shopping cart, log off and return to the same shopping cart the next time you log in.
How long do we store your information?
IDÉ House of Brands AS will retain information that you have provided to us for as long as is necessary for the purposes stated in the terms of purchase of the service. IDÉ House of Brands AS will delete the personal information when IDÉ House of Brands AS has handled your inquiry, fulfilled an agreement, or when IDÉ's legal obligation has been fulfilled, or when you withdraw your consent by contacting us as explained below. If you have not been a paying customer in the Nel ASA online store in the last two years, all your personal information and account in the online store that is registered with us will be deleted. Exceptions for deletion are for IDÉ House of Brands AS to be able to fulfill legal obligations such as for accounting reasons.
Contact Us
Please contact us if you have questions or comments about our privacy statement, terms of purchase or have other questions related to the service.
Email: eivind.landsnes@idegroup.no
Phone: +47 911 37 246
We help you to access, have your information handed over, corrected or deleted.
Data protection officer: Anniken Røed Skarpenes
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |